In a year of historic challenges, we remained focused on controlling what we can control while constantly striving for improvement. This meant renewing our dedication to five key factors in our operations: people, production planning and customer service, plant availability, plant throughput, and inspection and preventative maintenance. Our investments here enable us to optimize asset performance and ensure that we are producing quality products at the lowest possible cost. We modernized the way we invested in and trained our people, developing virtual training platforms and becoming more connected in our training initiatives than ever before.

We made ongoing improvements in nonfinancial operating measures, resulting in a 10% improvement in plant availability. We made significant modifications to production planning and moved our process optimization and plant reviews to a virtual format. Looking beyond 2020, we will remain highly focused on our core operating principles to gain continuous and sustainable improvements across our operational footprint.